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5/5 star rated
5/5 star rated
5/5 star rated
5/5 star rated
Race Computer Services offers you reliable Co-Managed IT Support Services at cheaper rates.
With a co-managed IT support services plan, you will have on-demand access to a complete Team of IT Experts. Our experts can work with you to design a new solution or support an existing solution. All our Network Penetration Testing Services can provide you with the peace of mind that comes from knowing that your business is being supported by a team of experts.
With our Co-Managed IT Service, you get one monthly charge regardless of service hours being used (specific details vary depending on your service agreement contract). Our goals are more aligned with your company’s goals. Our goal is to operate your network correctly-not bill you for as many hours as possible.
While a one-person tech shop or an independent IT Consultant may offer a lesser per-hour cost, an operation with only one technician may work in cases where you don’t need a lot of tech support. In some cases, their hourly charges are actually higher than ours.
A few problem points for one-man tech shops:
The Co-Management model and Internal IT Staff are not mutually exclusive. Co-managed is an IT Model that is designed to offer an additional layer of support to businesses with existing IT Departments. Co-managed services can help with a variety of business tasks, depending on how you would like to design the interaction. We can help maintain operations by supporting end users as needed, or we can help with consulting or rollouts, like deploying a business continuity solution. And Much more.
With So many IT Consultants and IT Support Service Providers out there- it’s hard to honestly say that we are "The Professional IT Support Company." However, we strive to be very competitive and maintain a client-faceted and value-driven approach to all of the services we offer.
Additionally, we are a Trustworthy, Nationally Recognized Managed IT Service Provider. Our technical services follow industry guidelines and meet mandated compliance regulations (as needed). We strive to provide top-tier service by offering a unique total value proposition when all aspects are considered.
When you evaluate cost, response time, reliability, collective knowledge (across the board), efficiency, and effectiveness- you will determine that while we may not be “cheap.”
Contact us today: Use the Method of contact that you prefer. We can collect a few details about your business, and we will explain to you a few details about our Co-Managed IT Support Services, and how they can benefit your business. We can provide you with pricing information without taking up too much of your time.
Managed IT Services are Proactive Technical Services designed to release a Client Organization from the responsibility of maintaining their IT Infrastructure internally. Managed IT services can take a variety of forms, but the underlying goal is the same- to relieve organizations of the need for technical business functions and remove the need for technology-related in-house teams.
Most Providers offering Managed Services will effectively Manage a variety of different services for the organizations they support. Some of these services may include Managed-Email-Services, Managed-VOIP-Services or Phone Systems, Managed Cybersecurity Services, and Managed Cloud services to name a few.
Co Managed Services are Service Companies that Provide Managed IT Services to their clients.
A Co-Managed Service is a service where the service provider assists in IT management services, but is not the primary decision maker. For example, if you want to run and manage your IT Services, but you need an extra helping hand to run and manage one server in particular, or if you need a resource for preconfigured tasks that are tenants of a service agreement.
MSPs may deliver their own native services in conjunction with other providers’ services (for example, a security MSP providing sys admin on top of a third-party cloud IaaS). Pure-play MSPs focus on one vendor or technology, usually their own core offerings. Many MSPs include services from other types of providers. The term MSP traditionally was applied to infrastructure or device-centric types of services but has expanded to include any continuous, regular management, maintenance, and support.
For Client Businesses, Managed Service Providers are Simply An Outsourced Information Technology Department. The Client Organization Outsources (through contractual agreement) their IT Department functions (in part or in whole) to an outside company, a Managed Service Provider (MSP).
The MSP is a Proactive IT Support Company. The MSP will proactively handle Client IT Business Processes, Network Infrastructure, and Security Monitoring in combination with the desired level of strategic decision-making, according to the specifications of the contract. The key here for many organizations is to hire a Trusted Company to build your IT System the Right way, and proactively maintain it. This creates an environment that is easy to work with, and one that doesn’t break down often. A win for the client, and a win for the MSP.
If you've ever been in the position of managing a technical employee or staff member- you would understand that this responsibility can become a large burden. In certain cases more than others, computer technicians seem to have a habit of becoming unresponsive or undermotivated over time. Oftentimes they don’t enjoy working underneath non-technically oriented people. Managed IT Service Companies have Multiple staff members onboard, and we notice this helps to create a more positive work environment for the IT Service engineers and Tech-Teams. Additionally, this also enables the MSP to send the technician suited for the task at hand- increasing operational efficiency. Subsequently managed service businesses easily help mitigate these business process concerns.
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Race Computer Services replaced my old camera system with a new HD camera system
We’ve remained a loyal customer because they provide consistent, diligent, and excellent service
Excellent service! They really know their stuff, and set up our new office efficiently – and affordable, too! Highly recommended
It was a pleasure to have you guys working with us on our Windows 7 upgrade project
Excellent Customer Service and His cost was quite reasonable
We’ve remained a loyal customer because they provide consistent, diligent, and excellent service