Contact us for Multi Office Network Support with reputable technology support in our IT support company.
If you’re looking for an IT Service for a New Office, on account of expansion- there are several things to look out for. You might need a variety of different technical services quickly in the beginning phases, then not-so-much after the project dies down.
Maybe you are not sure if you're not sure if you need an IT Consultant or an IT Company with their own certified IT professionals. Maybe you're still on the fence because you're not sure if Independent Consultants generally have long-term reliability. But then again, they can’t be that bad, you might think.
The Independent Service Provider Option. In some cases, businesses that go with a freelancer might be happy with the cost and the technical performance. But Businesses with multiple offices, or businesses in a rapid growth stage, might need to rely on more services than one great technician can accomplish in a 2-week time frame.
The IT Company Option. Many of these businesses opt to outsource their IT requirements to a Trusted Support Company. Organizations find that this option is a more reliable, and effective choice than a hiring Freelancer, for a variety of reasons. IT Support Companies also reduce the level of managerial burden and in turn- they enable your team to focus more in-depth on business operations instead of putting out IT fires.
Small Businesses have These Key Issues with Service Providers, specifically regarding Multi-Office-Support and Management Services:
Over the years of Providing Server Support Services and Network Infrastructure Services for a variety of different clients in Networks with Multiple Offices- we've heard several complaints about previous providers. In many instances, it’s not the fault of the service providers in question. Oftentimes, the client dissatisfaction is just due to the nature of One-Man Service Shops, or Two-Person Tech Support companies. Companies with this type of structure can’t deliver and scale an operationally mature service model unless-they have only several clients.
Two of the most common issues are pricing and reliability:
In the case of Independent IT Contractors- many of these technicians take as much work as they can possibly get. They may not have a specialized technical category of focus, they become a Jack-of-All-Tech-Trades Master of None. It ends up taking 3 billable hours to fix the same type of issue a Specialized Technician would have fixed in 1 hour. The Race is Different.
Finding an IT Support Company that you can Rely on, one who can effectively provide network support for multiple offices (businesses with multiple offices) might not be that hard. But-finding Trustworthy Support at a reasonable Price-Point can be more challenging. Race will simplify this.
Businesses with multiple business locations (or remote offices) must rely on an operationally mature IT Services Organization. This means the service company needs to have a strong business AND strong technical knowledge. This support company must have the capacity and capability to serve multiple businesses without running out of manpower.
Additionally, the consulting firm in question must have a handle on their client's business processes requirements, and the ability to help standardize technology processes. To connect multiple offices; or in order to connect remote offices, a Virtual Private Network (VPN) is usually used, or an SD-WAN Solution can be used.
The Tech Support Company must know details surrounding data storage requirements, cloud services the organization is running, virtual private networking requirements, and more. If these services are not rolled out, they should have the ability to plan in these areas if needed.
Efficiency + Cost Savings: Outsourcing tech support can save businesses money in the long run. Hiring an in-house IT team can be expensive, and often requires ongoing training and development. But more importantly, we feel that outsourced tech support is an overall increase in efficiency more than just cost-savings
Quality Of Work and Resource Pooling: Relying on a Tech Support Company enables your business to gain the skills of the entire team, on an as-needed basis. We have a variety of skill sets on board. Remote agents are on standby.
Support is available 12 hours per day: A good tech support company will offer around-the-clock support. Clients can receive help on demand. This is especially beneficial for businesses with offices in different time zones.
Cyber Security: Cyber security is an ongoing task. These services are easily offered for all of your locations on-the-fly, at the drop of a hat.
Disaster Recovery Services: Any reputable IT Support Firm will integrate Disaster Recovery and Business Continuity Services into your agreement.
With So many IT Service Companies out there, it is honestly hard to say that we are "The Professional Multi Office Network Support Service Provider." But we can get the job done effectively and reliably. We're sure you will enjoy the effective support of an actual company rather than a Freelance IT Guy type of support person.
We are a Trusted, Nationally Recognized Business IT Support Service Provider. You can relax to an extent- we have the internal capacity to effectively provide the ongoing support all of your offices need to rely on. We provide technical support coverage for businesses running multiple office locations throughout the country.
When you Evaluate total overall cost, response time, Reliability, Collective Knowledge (across the board), Efficiency, and Effectiveness-You will determine that while we may not be “cheap,” we provide a large degree of value for the services we offer at any specific price-point.
Contact Race Today. Use the communication method of your preference. Either the form on the right-hand side of the phone number will work fine.
Explain to us what your situation is and which services you're looking for. We will gather a few details regarding your business and supply you with pricing and details in a timely fashion.
It really depends-but typically yes. If you’re talking about support for multiple offices, there are a number of things that indicate Technology Process Management is more of a requirement. Businesses with multiple offices usually have more cloud services, and more users and they generally have larger needs than businesses with only one office.
Managed IT Services is the act of providing proactive technical services to release a client organization from the burden of maintaining their IT infrastructure themselves. Managed IT services can take a variety of forms, but the underlying goal is the same- to relieve organizations of the need for technical business functions and remove the need for technology-related in-house teams. We see that certain MSP businesses may verticalize around a specific industry, or a specific technical stack. This helps them stay efficient and support the technology they know, like, and trust.
www.racecs.com/it-glossary-and-faq/what-are-managed-services
If you've ever been in the position of managing a technical employee or staff member- you would understand that this responsibility can become a large burden. In certain cases more than others, computer technicians seem to have a habit of becoming unresponsive or undermotivated over time.
Oftentimes they don’t enjoy working underneath non-technically oriented people. Managed IT Service Companies have multiple staff members onboard, and we notice this helps to create a more positive work environment for the IT-Service engineers. Additionally, this also enables the MSP to send the technician suited for the task at hand- increasing operational efficiency. Subsequently managed service businesses easily help mitigate these business process concerns.
Race Computer Services is Fully Equipped to handle Enterprise and Larger Scale Organizations with Offices in Multiple locations. Our level one Help desk is internally staffed- and they’re able to handle all of your remote service needs. Our Robust Network of Service Providers handles our specialized services, as well as services that an internal team member can’t react to quickly. This enables effective scalability, and provides us with the ability to meet changes in demand.
Race Computer Services replaced my old camera system with a new HD camera system
We’ve remained a loyal customer because they provide consistent, diligent, and excellent service
Excellent service! They really know their stuff, and set up our new office efficiently – and affordable, too! Highly recommended
It was a pleasure to have you guys working with us on our Windows 7 upgrade project
Excellent Customer Service and His cost was quite reasonable
We’ve remained a loyal customer because they provide consistent, diligent, and excellent service