Get Unlimited Tech Support with our expert remote support service provider in Cologne NJ, 08213.
While it may sound like a sales gimmick, it's actually not. There is only a theoretical "limit," kind of. The limitation to the support that we provide is only an artificial limit, and this is created based on the effectiveness of the solution we build and manage for your organization. If the technology solution in Cologne NJ, 08213 is built effectively, the upper limit of your support needs will not reach a threshold high enough to disable us from offering unlimited support. In either case, we offer unlimited remote support in all cases, and unlimited onsite support in certain versions of our service offerings.
We have the ability to help remote employees or remote workers who might be facing a variety of different issues. Some of the areas we can help- are file transfer assistance, remote access issues, mobile devices, remote desktop services (and other remote access tools). All of our remote support tools are safe and secure. Our Service desks in Cologne NJ, 08213 are configured with effective software that enables us to track each service incident for effective documentation purposes. This way we can keep track of the services we provide your business.
Fully Managed IT:
Enjoy Flat-Rate IT Support, an all-you-can-eat buffet in Tech Support form. All for one flat rate, based on a per-user, per-month model. No hidden fees or hidden agendas. You will have a completely Managed IT service designed to remove the frustration of hourly billing. Our managed services in Cologne NJ, 08213 also place an emphasis on cybersecurity as a foundational component of your Network’s Technology Stack. Rest assured that we will keep your valuable data safe according to the most strict information security compliance controls. Even in industries where cybersecurity is not a legal requirement- it is an ethical requirement.
Unlimited Remote Managed IT Services:
Enjoy the effectiveness of both worlds- Unlimited Remote IT Support and remote assistance, and one low monthly price per onsite service visit. Gone are the days when the IT guy is Happy to help, fast to show, and slow to leave- and then fast to bill FOR EVERY MINUTE. We will set up your network in a fashion where most issues can be resolved remotely.
Race Computer Services in Cologne NJ, 08213 will proactively manage your IT functions, so technology works for you to support your success. We make sure you can concentrate on what you do good running your organization. Race Computer Services can absorb all of the responsibility for your network, making sure it is working 24x7. This will reduce downtime- unless the downtime is created by your internet service provider. To back up what we say, we guarantee 99.5% uptime performance for our hosted network infrastructure.
A Local Resource Responsive to Your Needs:
While Race Computer Services in Cologne NJ, 08213 maintains a national footprint- we also provide a local and personalized response to small and medium-sized businesses, educational institutions, and non-profit organizations throughout all areas we offer services. Race Computer Services will manage or co-manage your IT function, integrating computer networks, infrastructure, data, and security systems to help you operate your organization as efficiently as possible. We help you:
With So many IT Consultants and Remote IT Service Providers out there- it’s hard to honestly say that we are "The Professional IT Support and Services Company." However, we strive to be very competitive and always maintain a value-driven approach to all of the services we offer.
Additionally, we are a Trustworthy, Help Desk Support Service and Cybersecurity Service, Provider in Cologne NJ, 08213. Our in-house support team follows industry guidelines, we will meet mandated compliance regulations (as needed). We strive to provide top-tier service by offering a unique total value proposition when all aspects are considered.
Reach out to Race Computer Services Today for a no-obligation review of your Business Technology needs in Cologne NJ, 08213. Simply use the method of contact which suits you - form, or phone call. A Race Team member will discuss your project and we can identify a preliminary price point and project structure for your specific business needs.
Unlimited Support is only available within a Monthly Service Agreement. It’s usually a tenant of our remote support service or Managed IT Services Agreement.
Yes, we are an IT Consulting Services Company. We are also a Managed IT Services or Managed Services Provider.
We can provide service agreements for Enterprise and Larger Businesses which do include unlimited support included within the agreement. Each Service agreement needs to have a specific set of terms outlining the Service Level Agreement, such as response times and other fine details.
Race Computer Services replaced my old camera system with a new HD camera system
We’ve remained a loyal customer because they provide consistent, diligent, and excellent service
Excellent service! They really know their stuff, and set up our new office efficiently – and affordable, too! Highly recommended
It was a pleasure to have you guys working with us on our Windows 7 upgrade project
Excellent Customer Service and His cost was quite reasonable
We’ve remained a loyal customer because they provide consistent, diligent, and excellent service