IT Infrastructure and Operational Support.

Managed IT Services can save you time, money, and headaches by preventing IT Problems before they become problems. Our managed support services will create a streamlined process and centralized communication vector for everything IT-Related in your business. Technology Related business processes within your company will adapt from a mess, to a more seamless, externally managed IT Department, with IT Automation occurring from the perspective of your internal company. We can provide a minimum monthly service usage limit (lower commitment plus more flexibility), or unlimited support if necessary depending on the level of technical assistance you desire.

You gain:

• Our Proactive Monitoring agents keep a close eye on your devices, both big and small.
• All computer systems will be protected by antivirus software. All Mac units will also be equipped with antivirus software.
• A professional, managed security firewall with reporting, reviews, and a VPN if needed.
• A cloud-based data backup system that meets HIPAA/PCI requirements and makes recovery easy.
• Software that allows you to remotely support any PC, whenever you need it.
• With our rapid response helpdesk and ticket management, you'll always know where your support process stands—from the moment an issue is opened to when it's closed.
• We tailor our service-level agreements to your specific needs.
• Our services are catered to your environment and/or preferences, so you don't have to worry about being forced into an unlimited support service plan (but that is available if you'd like).

Proactive: There's a term that gets overused these days. Even an overused phrase may be appropriate at times. Clients of Race Computer Services who hire for managed IT services like to remain on top of things. They prefer to have a team of IT experts on hand in case anything goes wrong. When they need IT support, they prefer to have an on-call IT department rather than a full-time employee with all of the associated costs and overhead. They may not be able to afford a full-time IT support person or they may simply want to save money.

A Program Tailored To You

We want you to be nothing less than thrilled with your service agreement. We'll work with you to develop an arrangement that suits your business perfectly- something that many other companies in Manhattan and New Jersey have come to enjoy since 2009.

Five Advantages

1. At an IT staffing company, we specialize in recruiting and hiring IT professionals with the specific skill sets you need to address your unique needs. We believe in a custom approach rather than a one-size-fits-all support model.
2. To save you time and money, we send you professionals who have a lot of experience completing the work you need to be performed. This is in contrast to hiring a full-time IT person who may be strong in some areas but not others.
3. We'll be there for you when you need us. You won't have to worry about your IT guy is on vacation the week your system breaks down.
4. Getting rid of surprises. You know what you're paying for with a Managed Service contract with Our Services.
5. We collaborate with the IT staff presently employed.